VALUE: TotalAV offers a free antivirus scanner, that once installed will scan your computer for all types of threats and report back the results in an easy to understand format. The scan will also access your system for ways it can increase its performance by giving you a complete system tune-up option. If you opt for the paid version, a three device license works out to below $2 per month per device, which is an incredible value for the money. Especially when you realize the features included. TotalAV’s website features a breakdown of all aspects of the product to give the user an idea of value – the total value comes to over $300!
SECURITY / RELIABILITY: Total AV protection from malware is one of the strongest parts of the product, which is integrated into the product in a way which manages itself, making it extremely easy to use. Installation takes no more than one click and a short sign up form, the case is the same for starting a scan. The full system and real time scans will work silently in the background, constantly and consistently checking on potential threats and the overall health of your PC. Results are displayed in a clear and concise format making it easy to understand what issues your computer has and an option to instantly fix the issues discovered.
SUPPORT / CUSTOMER SERVICE: The Total AV customer service is what takes the product from very good to great, with multiple contact options and wonderfully easy access to information. If you don’t like to wait around for a reply to an email, you can start a chat with a TotalAV expert who will be able to answer and resolve any query, from technical issues to billing problems. Having such easy access to support is very important in 2018, as even if products are becoming more simple and easy to use, the technology to support chat is readily available and it’s effectiveness is undeniable. It’s worth opting for a product which has chat support, even if it’s slightly more per month. Luckily, TotalAV include it at no extra cost! You can choose upgrade your support experience with Priority Support if you feel like you need it, it means your tickets go right to the front of the queue.
FEATURES: The basic TotalAV application allows you to perform a quick scan. You can also opt for the much deeper system scan which can detect most malware items but of course, that will consume more resources and will take longer.
The quick scan still takes a few minutes, but that is expected. A quick scan shouldn’t be able to scan your machine in ten seconds. Generally, if a quick scan is too quick, it can mean that the scan isn’t checking for potential threats in all the necessary areas. Not the case here.
Our experience and research tell us that you’re better off performing full scans rather than quick scans. The full scan on TotalAV should take you about 28 minutes. Our tests rated the full scan an ‘A’ with it even handling pesky tracker cookies as well.
EASE OF USE:
Installation is straightforward: Download the TotalAV app from the downloads page, and then locate the TotalAV.exe file from your ‘downloads’ folder (most likely in the downloads section of your browser) and open it. This will run the installation wizard which should complete in a matter of seconds.
The TotalAV App will run when you start up windows, but can also be found in your program files, the same as any other piece of software you have installed.
Dashboard: As far as visuals are concerned, after installing the actual antivirus software, it is easy to see that the developers behind TotalAV have put a lot effort into making the view clean and organized. In other words, you’ll find that you’ll be able to navigate through the antivirus application’s interface rather easily and quickly, the first time around.
INDUSTRY PRESENCE AND REPUTATION:
Certification: TotalAV is recognized by Microsoft as a Certified AntiVirus Program for Win 7, 8, 8.1, & 10
BBB RATING: A+
CUSTOMER REVIEWS, from around the US
Despite the full feature set, the application runs fairly lite on my machine. Solid protection with no system lag.
Great antivirus option. Switched to them from Norton and really happy with how much faster my pc runs with them
Had avast last year, but I couldn’t reach them twice with some questions. I THINK I was protected, but was uncomfortable with not being able to talk to someone. Went with TotalAV, and much happier with the suport.
Never heard of Total av, but I’m glad I switched to them. The price seemed to good to be true, but I was pleasantly surprised at the feature set I get for the price.
Awesome Anti virus package, at great price!
Support chat is where’s it at! I’m not that PC literate, so I really use the chat often.
I got the Ultimate version for the Advanced Firewall. I’ve been hacked before and need to be sure it doesn’t happen again!
AVG free has been sliding down the rankings for the last few years, it has become bulky and useless often clogging my tiny 32 gig hard drive with leftovers. Qihoo free was destructive and i try them all, Total AV so far so good
I really like totalav breath of fresh air in the AV industry as they focus on the important things like speed, and internet security
Finally, someone who can explain things clearly.
Switched away from Norton which made my machine slow. Total AV is faster, more intuitive, and so far has protected my machine just as well. Very happy customer.
Their customer service is very responsive. A must for me.
Total AV Review
Value For Money:
Best Antivirus Software 2018
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